Frequently Asked Questions
About the Hiring Process

Short-Term Application Frequently Asked Questions

Where can I apply for jobs?

We do not accept applications at the store. You can review and apply for available positions on our H-E-B Careers Website (careers.heb.com)

Are you hiring on the spot?

No. All offers are contingent upon the successful completion of a background check.

What is the minimum age requirement to work in a store?

The minimum age requirement to work is 16 for baggers and checkers. All other store positions have a minimum age of 18 years old.

Is the Digital Interview Mandatory?

Yes. However, if you require accommodations you can reach out to recruiting@heb.com.

I applied and I want the status of my application. When will I hear something?

We are experiencing a large volume of applicants and are reviewing them as quickly as possible. You can review the status of your application by logging into your account on careers.heb.com. Instructions can be found in the email you received after you submitted your application.

What store will I work in?

You will select the store that is closest to your home on the application, but may have the opportunity to work at other stores depending on your preference and store needs.

Can I speak with a store Partner about my application or my interview. Will going into the store help my chances of getting hired?

We do not accept applications in stores. We have corporate recruiters dedicated to store hiring. Store Partners are not involved in the temporary hiring process and therefore will not be able to answer any questions about the hiring process or update you on your application status.

How long does the short-term employment last? Am I eligible to become a regular full or part time Partner?

We expect the assignments for short-term Partners to last no more than 8 weeks, unless otherwise extended. All short-term Partners who are interested in becoming a regular Partner will have the opportunity to apply for full/part-time opportunities within H-E-B or JoeV’s.

How can I check the status of my application? Can I revise it?

You can review the status of your application by logging into your account on careers.heb.com. Instructions can also be found in the email you received after you submitted your application. 

Can I revise my application?

You cannot revise your application after submitting. However, you can apply to other open positions you would like to be considered for. 

Is there a pre-employment drug test?

A pre-employment drug test isn’t required but all short-term Partners are required to sign H-E-B’s Drug Free Workplace Policy and are subject to random drug screenings.

How many hours will I be working?

Hours may vary depending on the open shifts posted by each of the stores. Overnight stockers will be expected to work shifts between 11pm – 7am.

If hired, how often will I get paid?

All Partners are paid on a weekly basis every Thursday. Your first paycheck will be processed the Monday after your first day of work.

What kind of benefits do short-term Partners receive?

Short-term Partners are not eligible for benefits.

HireVue Frequently Asked Questions

I can't access the HireVue online interview.

This is a well thought out response to the above mentioned question. We love meeting future team members, so we’ll spend an hour together in person or over video chat getting to know you.

Can I do an interview over the phone or in person instead of a video?

We recommend that all candidates complete their HireVue interview. If you are moved forward in the process a recruiter will reach out to you for a phone interview. – need to fix 

Is there another way to do an interview if I cannot get HireVue to work on my phone or computer?

The OnDemand interview is not mandatory.  You can still be considered based on the information provided on the resume and/or application submitted.

How can I fix or retake my HireVue interview? (Computer issues, don't like the response I gave, couldn't get it to load, or the link expired).

No retake is necessary, candidates will still be considered based off the information provided on the application/ resume submitted. 

What is HireVue?

HireVue is a video interview tool that allows us to get to know an applicant outside of just their resume and application. Applicants will be prompted to answer 3-4 questions that highlight skills and ability to do the job.

Why should I complete the HireVue Video? Is it mandatory?

For full and part time positions the HireVue video is not mandatory, however, HireVue is a video interviewing tool that helps us get to know you and helps you stand out from your paper resume. Taking the time to complete this interview will only help you succeed in our application process

If I applied to multiple positions does the initial interview that I placed with one position work for the others?

Each position requires different skills and experience, we ask that candidates complete an interview for every application they submit. 

I can't find the red button it says to press to start my video interview.

You may have images disabled on your email browser. At the bottom you may see a white box with a red X, if you hover over it, you should be able to click and go to the link. You may also need to allow images to be shown in your email preferences.

I am unable to log-in to my account to take the OnDemand interview.

Make sure you are using the correct username- provided in your email invitation. Then click forget password. Check email for updates.

Can I take the HireVue OnDemand interview in Spanish?

The OnDemand interview has questions listed in both English and Spanish. Candidates can answer in Spanish.  

Where should I report HireVue technical issues?

Please refer to the FAQ’s we have posted on the careers.heb.com website and the email received after  submitting your resume. Additional information is on our H-E-B Careers Facebook page. For HireVue technical issues, refer to the HireVue Customer Support: 800-655-4106  support@hirevue.com.

Internship Frequently Asked Questions

Should I complete the HireVue video?

Yes! HireVue is a video interviewing tool that helps us get to know you and helps you stand out from your paper resume. Taking the time to complete this interview will only help you succeed in our application process.

When will I hear back on the status of my application?

Our Recruiting team is currently in the process of reviewing applications. As we receive thousands of applications each year the time range that candidates hear back can vary. We are striving to have updates for you before 2020.

After I have completed my HireVue what are the next steps?

Our Recruiting Team is in the process of reviewing applications for our 2020 Summer Intern Program. If you are selected to move forward, a Recruiter will be in contact with you regarding next steps.

I don’t see any Internship postings online. Did I miss the deadline?

Thank you for your interest in internship opportunities at H-E-B! Unfortunately, all of our internship postings have closed for this upcoming summer. If a summer internship opportunity does become available you will be able to apply by visiting our Internship Page. Please keep H-E-B on your scope as applications for our Summer 2021 Internship Program will open in September 2020!

What do I do if I am interested in multiple Internship areas?

If you are interested in multiple Internship areas, please feel free to apply to any of the ones you feel you are qualified for! H-E-B has many different opportunities and we urge you to take a look at all of them. When the Recruiting team reviews your application they will work with you to direct you to the department that best fits you!

I don’t see my resume attached to my application / I’ve updated my resume.

If you are having issues uploading or updating your resume in our applicant system, please send your resume to collegerecruiting@heb.com and we will upload it to your profile for review.

I’m graduating and am interested in opportunities at H-E-B.

Thank you for your interest in internship opportunities at H-E-B! Unfortunately, all of our internship postings have closed for this upcoming summer. If a summer internship opportunity does become available you will be able to apply by visiting: https://careers.heb.com. Please keep H-E-B on your scope as applications for our Summer Internship Program will open in September!